Shipping Methods We offer a variety of shipping methods to ensure that your order is delivered safely and on time. Available shipping methods include: FedEx, UPS, USPS, etc. International Shipping (applicable to international orders)
Shipping Fees Shipping costs vary depending on the total amount of the order, shipping method and delivery address. The specific cost will be displayed at checkout and confirmed by the customer.
Processing Time All orders will be processed and shipped within 2 business days after payment is confirmed. Processing time may be delayed due to holidays or promotions.
Shipping Time Shipping time depends on the selected shipping method and destination. Generally speaking: Domestic orders: Estimated delivery time is 3-7 business days International shipping: Estimated delivery time is 10-15 business days. The specific time may vary depending on the destination and customs processing time.
Delivery Confirmation Once your order is shipped, we will send a confirmation message via email, including the tracking number and shipping company information. You can use the tracking number to check the order status in real time on the logistics company’s website.
Damage and loss We are responsible for ensuring the safety of the goods during transportation. If the goods you received are damaged in transportation, or if you do not receive the goods within the estimated delivery time, please contact our customer service team immediately. We will assist you in processing damage claims or re-issuing the goods.
Address information Please make sure to provide accurate delivery address information, including the recipient’s name, contact number, detailed address and postal code. We will not be responsible for delays or losses caused by incorrect or incomplete addresses.
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